FAQs

You will find that many of your questions can be answered here on our Frequently Asked Questions page. Scroll down the questions and click on any to see the answer. You can click a second time to hide the answer again.

If you need help with navigating a class you are enrolled in, please see our Getting Started Tutorial.

We also have a Library which contains many resources and glossaries along with free tutorials.

If you cannot find the answer you are looking for, please feel free to send us an email by filling out our Contact Form

Questions and Answers

Do I need a paypal account to register for a class?

How do online classes work?

What does Scheduled Class mean?

What does On-demand class mean?

How can I put my quilts in the gallery?

Can I preview an example of information contained in the lessons?

Does the Academy have a Newsletter?

Do I need any special computer programs to take your online classes?

My country uses the metric system. Can I still take these classes even though they are in inches?

Is there a limit on how many times I can log into a class or use the password?

Can I use a credit card to pay for my class?

Do you accept other methods of payment?

What happens if I am not available when the class starts or the first lesson opens?

Is there a minimum attendance for online classes?

Must I access my class from the computer I used to sign up?

I entered my password into the sign in box but it didn’t log me in. What should I do?

I have logged into the class but the Lessons are not open. What is wrong?

Are there any special instructions for printing templates so they print to the right size?

Do your classrooms have a spell check facility?

I was late entering the classroom and the class is already starting lesson two. Can I still ask questions pertaining to lesson one?